Why you can buy from us with peace of mind:
We have been awarded the quality seal from Trusted Shops. This seal has stood for secure purchasing on the Internet since 1999, regardless of the method of payment you use.
An overview of your customer benefits:
- We are a business that is tested and monitored by Internet experts.
- Complete purchasing protection against non-delivery or goods returns
- Refund of your deductible if there is credit card misuse.
- Fast, convenient problem-solving and dispute settlement.
- Guaranteed since 1999 with many thousand certified online shops.
In order to receive this, shops are subjected to a series of security tests, which include more than 100 individual criteria in the areas of quality, security technology, price transparency, obligatory information, customer service and data protection. These criteria are always adapted to the latest developments in legal cases and consumer protection.
And if a problem should arise: The money-back guarantee for consumers applies to all certified online shops. This applies if your product is not delivered or the goods return is not paid, and for credit card misuse. You can turn to the experienced, multilingual Trusted Shops Service Centre online, by e-mail or telephone.
An additional benefit with Trusted Shops is that you can evaluate us in many areas and submit written customer feedback. These are automatically released by Trusted Shops after a short interval. More transparency and security for you. You can find our ratings here.
You can obtain more information directly from Trusted Shops. Trusted Shops.